Cafe Magic Chai – Shipping Policy

Overview

This shipping policy outlines the terms and conditions related to the physical delivery of items ordered from Cafe Magic Chai.

Order Processing & Delivery

• All orders are processed within the time mentioned while placing the order, after receiving order confirmation and successful payment.
• A notification will be sent when your order is shipped.

Eligibility

This shipping policy applies only to specific products eligible for physical delivery as mentioned in the menu.

Shipping Regions

This shipping policy is applicable to all Burger Farm Outlets across India.

Delivery Timeframes

• Delivery time is approximately 30-60 minutes after placing the order.
• Estimated and actual delivery times may vary due to unforeseen circumstances.
• Potential delays may occur due to high order volume or external factors beyond our control.
• Tracking information will be available from the moment the order is picked up until delivery.

Shipping Cost

• Shipping charges for your order will be calculated and displayed at checkout.
• Any additional shipping fees charged by delivery partners will also be displayed at checkout.

Delivery Partners

• If the order is placed through delivery partners or carriers, their respective shipping policies will apply.

Order Confirmation

• An order is confirmed only upon successful payment and entry of relevant delivery details.
• A confirmation message will be sent upon successful order placement.
• Customers must provide accurate and up-to-date address details, including the nearest landmark.
• Incorrect address information may result in order cancellation.

Returns & Refunds

• If products are damaged during shipping, a returns and refunds process will apply.
• A separate Returns & Refunds Policy will outline the process, along with any associated conditions and fees.

Customer Support

For any delivery-related inquiries, customers can contact the respective outlet using the details provided in the order tracking system.